Job Opportunity | Database Administrator- MySQL-Linux/Unix

thePlatform, is hiring an experienced Database Administrator for our Network Operations team.

thePlatform helps content providers, broadband media sites, and mobile businesses solve their unique media publishing requirements. Our proven media management and publishing technology services scale with our customers’ operations and supports their business model with an open, versatile approach to providing an ideal technical solution for their needs.

Our Network Operations team uses the latest technologies to support our high-availability, high-traffic Internet applications with greater than 99.9% uptime. Our applications power high-profile destinations for customers such as CNBC, PBS, Travel Channel, Comcast and many others who demand strict uptime and security standards.

This position offers a tremendous opportunity to learn a broad range of new coding skills, technology, and processes in a growing company with one of the healthiest development organizations you’ll find anywhere. We practice Agile methodologies, plan rational schedules, and our cross-functional teams build strong, collaborative relationships as partners in the delivery of quality products.

Responsibilities

Design, tune, maintain and support database systems for highly available, high-volume Internet applications
Assist the development teams with application schema design and applying best practices
Respond quickly to critical support issues
Communicate regularly with development and support teams regarding database status and changes
Work with development teams to evaluate new database technologies and features
Work with the network and security teams to ensure database adherence to security standards
Ensure that customer SLAs are met at all times
Maintain and improve disaster recovery plans

Requirements

5 years experience as a database administrator for high availability Internet sites
3 years MySQL experience
3 years Linux / UNIX experience
2 years replication and/or clustering experience
Expert troubleshooting skills
Ability to analyze and tune databases for performance and efficiency
Scripting experience in Perl, Python or Shell
Experience in backup, restore and disaster recovery procedures
Ability to work closely with development team

Additional Experience (preferred)

Oracle 10/11G RAC
Microsoft SQL Server

thePlatform is a great place to work – we consider our company to be one of the best-kept secrets in town! We take pride in our incredibly bright and driven employees who believe in the importance of having fun while being the best they can be. Our location in downtown Seattle means that the waterfront, biking trails, funky coffee shops and lunch restaurants are mere steps away from our office. We are determined to create an environment where our employees are valued, understand our business goals, and are motivated to provide our customers with the best digital media management services in the industry.

While we enjoy our dynamic work environment and fast-paced culture, we also believe in a healthy work/life balance and varied interests in life. At thePlatform, you will find many cycling enthusiasts, avid runners, passionate climbers and skiers who work hard and play hard – but no one plays as hard as our very own thePlatform soccer team! We have musicians, writers and artists who add a creative and colorful dimension to our enjoyment of the office life. We have true coffee aficionados who embody our city’s coffee culture – not to mention bring wonderful morning aromas into our kitchen. We would love for you to bring your passions to our growing team!

This position will be filled at thePlatform headquarters in Seattle, WA. thePlatform offers competitive compensation and spectacular benefits typically seen only at very large organizations, including free cable, internet and an employee stock purchase plan, due to our company’s association with Comcast. Please visit our Careers page to learn more about our culture and benefits.

To apply, please send your qualified resume to .(JavaScript must be enabled to view this email address)

Applications Support Engineer –Graveyard Shift

thePlatform helps content providers, broadband media sites, and mobile businesses solve their unique media publishing requirements. Our proven media management and publishing technology services scale with our customers’ operations and support their business model with an open, versatile approach to providing an ideal technical solution for their needs.

Our technology is a hybrid of J2EE and .NET. It’s backed by a database and distributed asynchronous services. It’s an enterprise product and a 24/7 hosted service receiving millions of hits per day. We’ve helped our customers connect dozens of technologies and applications using our products.

Responsibilities

Handle first-tier support for technical and developer questions from our customer base. These range from application support and end-user questions to problems accessing our customer-facing systems.
Deliver first-tier support and diagnosis of problems with our Web-based enterprise application and various vertical applications.
Diagnose problems with applications running on our core servers.
Monitor applications and servers using SiteScope, Zenoss and other similar utilities and respond to any alerts from the system.
Perform simple network traces and troubleshooting.
Participate in the creation of Knowledge Base articles for both internal customers and end-users.
Participate in the development and testing of internal tools, scripts and other coding projects.
Work with application developers and our QA team to isolate customer issues.
This position is for a 24/7 staffed operations center and involves late night, early morning, and week-end shifts.

Requirements

End-to-end experience in the support of Web-based applications.
Familiarity with structure of modern enterprise Web applications: the user interface, application server, and database.
Significant application support background. You’ve participated in the testing or support of web based solutions or other enterprise software.
Networking troubleshooting skills.
Proven ability to work independently.
Customer-first attitude and strong written and verbal communication skills, with a keen analytical and structured approach to problem solving.
Solid knowledge of Java, .NET, JavaScript, Flash, HTML, XML or similar languages and technologies desired.
Experience with any of the following a plus: e-commerce applications, streaming media, J2EE Application servers, SQL Server or Oracle, Web Services, Microsoft .NET development.
Experience with video encoding and media formats a plus.
Advanced level knowledge of Windows based OS and/or Linux OS required.
BS/BA in a related field or equivalent experience is required.

To apply, please send your qualified resume to .(JavaScript must be enabled to view this email address)

Senior Systems Engineer

thePlatform helps content providers, broadband media sites, and mobile businesses solve their unique media publishing requirements. Our proven media management and publishing technology services scale with our customers’ operations and support their business model with an open, versatile approach to providing an ideal technical solution for their needs.

Our Network Operations team utilizes the latest technologies to support our high-availability, high-traffic applications in a 24×7 data center. Our software and network infrastructure powers high-profile destinations for CNBC, Microsoft, Comcast and many others who demand strict uptime and security standards.

Responsibilities

Provide monitoring, maintenance and on-call support for our hosted application data center.
Work with the Network Operations team to design and deploy network and hardware infrastructure, including power and cooling design.
Enforce operations and security policies in the hosted environment.
Participate in on-call rotation as 2nd tier support for our NOC/Support team.
Help ensure that customer SLAs are met at all times.
Respond quickly to downtime situations.
Communicate regularly with development and support teams regarding system status and implementation schedules.

Requirements

At least "" to 10 years experience within a Network Operations team providing on-call support for public, 24x7 hosted services.
Experience in scripting language. BASH, Ruby, or PERL.
Experience implementing and managing a configuration management system (Chef, Puppet)
Expertise in the administration of Linux and Windows based servers and networks.
Ability to analyze and maintain data center power and cooling systems.
Experience in capacity planning.
Experience required with: Microsoft Windows Server 2003/2008, Linux/Unix Redhat / Centos, Apache, Tomcat, Jetty, IIS 5.0/6.0, Active Directory, HP/Cisco servers and blade server infrastructure.
VM administration experience preferred, preferably with VMware infrastructure.
Experience a plus with: Cisco IOS, Cisco ASA/PIX/FWSM, CiscoWorks LMS 2.5, F5 BigIP 9.x, MySQL, SQL 2000/2005, SQL clustering technologies, Linux and scripting technologies.
Storage/SAN experience highly desired particularly with HP EVA and NetApp solutions.
Experience supporting a 24x7x365 production environment required.
Experience installing and using monitoring tools: HP Systems Insight Manager, Zenoss, Cacti, Keynote, Sitescope
Understanding of SQL Server and MySQL administration
General network knowledge: snmp, tcp/ip,
Own vehicle / reliable transportation to get to datacenter
On call shift for at least 1 week a month.
Great attitude, character, integrity. “can do” attitude.
A keen analytical and structured approach to problem solving.
Strong communication skills.
Proven ability to work independently.
A dedication to customer satisfaction.
MCSE, CISSP, CCNA, CCDA, RHCE or other relevant certs desirable.

thePlatform is a great place to work – we consider our company to be one of the best-kept secrets in town! We take pride in our incredibly bright and driven employees who believe in the importance of having fun while being the best they can be. Our location in the downtown Seattle area means that biking trails, coffee shops, and funky neighborhood delis are mere steps away from our office. We work with cutting-edge technologies and value a team approach to solve the many exciting and ever-changing business challenges we encounter every day. We are determined to create an environment where our employees are valued, understand our business goals, and are motivated to provide our customers with the best digital media management services in the industry.

While we enjoy our dynamic work environment and fast-paced culture, we are also able to offer our employees spectacular benefits typically seen only at very large organizations, including free cable and an employee stock purchase plan, due to our company’s association with Comcast. Please visit our Careers page to learn more about our culture and benefits.

This position will be filled at thePlatform headquarters in Seattle, WA. thePlatform offers competitive compensation and benefits. To apply, please email your resume to .(JavaScript must be enabled to view this email address).

Senior Software Engineer - Product Engineering

thePlatform’s Product Engineering team builds the web services, administration console, and video player for MPX. MPX is thePlatform’s hosted video publishing system for media companies and IPTV operators. Our team of highly experienced engineers have built and continue to improve on a horizontally scalable service architecture. The richness of the product and massive traffic across our customer base offer engaging design and scale challenges for the Product team every day.

As a Senior Software Engineer, you will participate in the planning, design, and implementation efforts of a small team engaged in highly dynamic projects. You will work closely with Product Owners to ensure that services meet functional and scalability requirements. You will also work closely with leads and architects to leverage and improve thePlatform’s core technologies.

This position offers a tremendous opportunity to influence the next generation of interactive media applications. The role provides unlimited creativity in bringing the latest web techniques to market in a large-scale consumer setting. We practice Agile methodologies, plan rational schedules, and our cross-functional teams build strong, collaborative relationships as partners in the delivery of quality products.

Responsibilities

Design, estimate, and implement thePlatform’s MPX services in collaboration with the development team and product owner.
Identify and propose ideas for design improvements and new components.
Analyze scalability with performance and stress testing.
Guide or mentor less experienced engineers.
Respond quickly to critical customer escalations.

Requirements

At least eight years experience in the design and development of Internet applications and large-scale distributed systems.
Demonstrable talent for elegant object-oriented design.
Solid Java programming experience. Experience with Dependency Injection (Spring), ORM (JPA, Hibernate), Java NIO (and Jetty or Tomcat support), multithreading (java.util.concurrent), OSGI, XML processing (JAXB, StAX), and Apache Maven desired.
Solid experience with server-side Java development, and understanding of SOA and enterprise integration patterns. Experience with RESTful services desired.
Demonstrable understanding of scalability implications in service design.
Strong software testing skills, including experience with TestNG, JUnit.
SQL and data modeling experience; MySQL desired.
Ideal candidates will have experience with the Scrum methodology.
B.S. in Computer Science or related discipline.

Additional Desired Skills:

Experience with modern scripting languages, including Groovy.

While we enjoy our dynamic work environment and fast-paced culture, we also believe in a healthy work/life balance and varied interests in life. At thePlatform, you will find many cycling enthusiasts, avid runners, passionate climbers and skiers who work hard and play hard – but no one plays as hard as our very own thePlatform soccer team! We have musicians, writers and artists who add a creative and colorful dimension to our enjoyment of the office life. We have true coffee aficionados who embody our city’s coffee culture – not to mention bring wonderful morning coffee aromas into our kitchen. We would love for you to bring your passions to our growing team!

This position will be filled at thePlatform headquarters in Seattle, WA. thePlatform offers competitive compensation and benefits and does not require travel.

To apply, please send your qualified resume to .(JavaScript must be enabled to view this email address).

SDET/ White-box QA Engineer

thePlatform, a subsidiary of Comcast, is hiring an SDET/ White-box QA Engineer for its Consulting Services organization.

Consulting Services at thePlatform work with a variety of customers to deliver world class IP-based video delivery solutions. Current projects including multiple IPTV and TV Everywhere initiatives for cable operators and telecommunication companies.

As an SDET in our organization, you will have the opportunity to contribute to projects that change the way digital media is delivered to large-scale audiences. You will work closely with others in a small, cross-functional team to release Java-based services and web applications. You will also work closely with internal product engineering teams to leverage thePlatform’s core services and technologies. This position offers an opportunity to learn a broad range of new coding skills, technology, and software development process.

At thePlatform we create highly scalable, standards-based solutions, based on open source software. We have multiple small engineering teams with a track record of managing sustainably paced workloads, successfully delivering multiple project releases every quarter. We have a proven record of success with several years of pragmatic application of Agile methodologies.

This position is located in our Seattle office and does not require travel.

Responsibilities

Work closely with Software Engineers to provide automated component and integration tests for services in a variety of customer solutions in thePlatform’s SOA infrastructure. Design, implement, and execute automated tests using Java, Groovy, and TestNG.
Partner with developers to create test plans from functional specifications.
Collaborate with Project Managers and Solution Architects to define acceptance criteria for project milestones.
Contribute tools to the QA team's test suites and testing infrastructure.
Perform load and stress testing.
Work closely with developers to extend developer unit tests and share test code.
Represent QA in design, functional requirements, and code reviews.
Take ownership for the quality of the product that is shipped.

Requirements

At least 3-5 years experience in testing or development of server-side components, including system integration testing.
Solid Java testing experience with JUnit or TestNG. C# or NUnit experience will be considered.
Strong QA skills: planning, bug isolation, bug report writing, and troubleshooting.
Ability to automate complex test cases.
Experience designing and running web stress and load tests.
Experience with any of the following a plus: e-commerce applications, streaming media, MySql, RESTful services, Java EE, modern scripting languages.
BS in Computer Science or equivalent industry experience.

thePlatform is a great place to work – we consider our company to be one of the best-kept secrets in town! We take pride in our incredibly bright and driven employees who believe in the importance of having fun while being the best they can be. Our location in the downtown Seattle area means that biking trails, coffee shops, and funky neighborhood delis are mere steps away from our office. We work with cutting-edge technologies and value a team approach to solve the many exciting and ever-changing business challenges we encounter every day. We are determined to create an environment where our employees are valued, understand our business goals, and are motivated to provide our customers with the best digital media management services in the industry.

This position will be filled at thePlatform headquarters in Seattle, WA. thePlatform offers competitive compensation and benefits. To apply, please send your qualified resume to .(JavaScript must be enabled to view this email address)

Solutions Architect

thePlatform helps content providers and video sites meet their unique broadband video publishing requirements. Our services scale with our customers’ operations and support their business model with an open, versatile approach to providing the ideal technical solution for their needs. Our proven media management and publishing technology services scale with our customers’ operations and support their business model with an open, versatile approach to providing an ideal technical solution for their needs.

This Solutions Architect role requires a strong technical program management background and several years of development experience. thePlatform’s media publishing system SDK and custom solutions are extensive and require in-depth technical understanding to apply them effectively. Solutions Architects do not contribute code to the project codebase, but being able to prototype new functionality is important. This position offers a tremendous opportunity to learn from a broad range of customers, technologies, and project types, and a chance to interact with some of the largest media organizations in North America and abroad.

Responsibilities

Serve as primary technical contact with the client.
Gather product requirements from customers.
Evaluate, and when necessary prototype, alternatives to determine the most appropriate approach for each solution.
Determine how to satisfy these requirements using thePlatform's SDK and services. Where appropriate, define new services to fulfill a project's particular needs.
Prepare functional specifications that can be understood by customers and internal development teams.
Work with the professional services team members to estimate the work for a given project.
At times work directly with the sales force to coordinate new projects, many of which will involve multiple phases.
Transition finished projects to the support group.
Represent thePlatform in discussions with client’s engineering, marketing, business development, and other high-level departments.

Requirements

Strong technical program management experience and experience defining and developing against SDKs.
Proven experience as a technical leader. Demonstrated ability to lead the design and development of complex applications.
At least five years software experience at an engineering level.
Strong sense of responsibility and ownership for the success of projects.
Understanding of and experience with the full software development lifecycle, including functional and technical specification, implementation, QA processes, deployment, and maintenance.
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
Keen attention to detail and a high level of commitment.
Ability and confidence to work closely with select customers in pre-sales and collaborative scenarios.
Proven experience with SOA, design patterns, web services technologies, and UI design.
Knowledge of rich media and content management a plus.
Proficiency in Java, .NET, C#, Javascript, and SQL.

thePlatform is a great place to work – we consider our company to be one of the best-kept secrets in town! We take pride in our incredibly bright and driven employees who believe in the importance of having fun while being the best they can be. Our location in the downtown Seattle area means that biking trails, coffee shops, and funky neighborhood delis are mere steps away from our office. We work with cutting-edge technologies and value a team approach to solve the many exciting and ever-changing business challenges we encounter every day. We are determined to create an environment where our employees are valued, understand our business goals, and are motivated to provide our customers with the best digital media management services in the industry.

This position will be filled at thePlatform headquarters in Seattle, WA. Please email your qualified resumes to .(JavaScript must be enabled to view this email address).

Technical Account Manager

thePlatform, a subsidiary of Comcast and the industry-leading provider of broadband video management and publishing solutions, is seeking a Technical Account Manager (TAM). This is a fantastic place to work, and was recently voted third-best company to work for in 2009 by Seattle Business Magazine.

thePlatform helps content providers, broadband media sites, and mobile businesses solve their unique media publishing requirements. Our proven media management and publishing technology services scale with our customers’ operations and support their business model with an open, versatile approach to providing an ideal technical solution for their needs.

We are looking for a unique individual to fill our Technical Account Manager position. This role is very diverse, with the successful applicant being able to perform a variety of tasks that are both technical and social: helping to chart a client’s strategic use of thePlatform’s Media Publishing System, helping customers implement and configure their account, troubleshooting a current implementation, writing small scripts using thePlatform’s SDK, gathering/prioritizing new feature requests, working with customers to understand timelines and setting proper expectations.

Responsibilities

Seamless project management through all phases of the customer relationship - coordinating with the customer, account manager, technical resources, and support personnel
Communicating regularly with the customer to evaluate satisfaction and proactively identify upcoming needs
Coordinating with technical personnel as needed to meet customer needs, while managing customer expectations to prevent overload or missed deadlines
Formal Routing of Customer Requests to engineering, sales or support as needed
Communication to the customer regarding new features and releases of thePlatform services
Documentation of current customer practices
Travel: 5-10%
Develop and code custom Groovy scripts according to the customers ingest requirements
Develop and code custom Java/.NET projects using thePlatform API's to meet various customer application needs

Requirements

Energized by making customers happy and successful
Ability to understand the customer better than they do, to anticipate future needs and help determine the ideal solution for issues
Phenomenal communication skills are a must for this job
Steadfast and calm in explosive situations
Ability to multitask effectively
3+ years experience in professional services or technical project management
Experience with a variety of web development technologies such as DHTML, JavaScript, XML, REST and Flash.
Technical Understanding of Web Services, current trends in the Mobile and Broadband Marketplace

Preferences:

Knowledge and ability to develop in .Net (C#) or Java
Experience with ActionScript 3.0
Experience with Groovy Scripting
Encoding experience- knowledge of common codecs and transcoding solutions
Knowledge of DRM and adaptive bitrate technology0

To apply please send your qualified resume to .(JavaScript must be enabled to view this email address).

Also, like us on Facebook! We’re cool! http://www.facebook.com/theplatform.people

SDET/ Front End Tester

thePlatform™ is a leading white-label video management and publishing company. Media companies rely on thePlatform as their open, central hub for managing, monetizing, and syndicating millions of professionally produced videos, generating billions of views annually. Customers include CBS College Sports, CNBC, Comcast, Fox Sports Network, NBC Local Media, PBS, Rogers, Travel Channel, Time Warner Cable, and numerous others.

As an SDET / Front End Tester in our organization, you will have the opportunity to contribute to projects that change the way digital media is delivered to large-scale audiences. You will work closely with others in a small, cross-functional team to release Java-based services and web applications. You will also work closely with internal product engineering teams to leverage thePlatform’s core services and technologies. This position offers an opportunity to learn a broad range of new coding skills, technology, and software development process.

This position requires a candidate to be product focused, intuitive about customer perception, attentive to detail, and capable of handling a fast-paced, agile development process. Our SDETs have a variety of technical responsibilities including, vetting software specifications, exploratory testing, writing and executing automated tests using JavaScript, Java, AJAX, and HTML5 on web browsers and mobile devices and platforms like the iPad and Android. QA and development team members practice Agile development, plan rational schedules, and build a strong, collaborative relationship as partners in the delivery of quality products.

If you are looking for a challenging and rewarding environment and feel that you have what it takes to be a strong voice in one of the best QA organizations around, this may be the right position for you.

Responsibilities

Take ownership of the quality of the product being shipped
Represent QA in product design, functional requirements, acceptance criteria, and quality assessment
Create test plans based on functional specifications and knowledge of our customers
Work closely with the QA and development teams to write automated component and integration tests using JavaScript, HTML5, and Java
Use manual and automated testing techniques to ensure that UIs and integrated back-end services meet customer expectations for efficient, high quality releases
Report and track open defects through fix verification
Contribute new ideas to help enhance testing infrastructure and test suites or development productivity

Requirements

At least two years web application testing experience and one year testing or developing integrated video web applications
Expertise in traditional QA skills: test planning, ad hoc and planned test execution, bug isolation, troubleshooting and bug reporting
Solid experience with dynamic, client-side web technologies including JavaScript, AJAX, Flash, HTML5, and Silverlight
HTTP testing and development experience using tools such as Firebug, Charles Proxy, Wireshark or Fiddler
BS in Computer Science or equivalent industry experience

Bonus Qualifications

Solid Java and JavaScript programming and testing experience
Demonstrable skills in building JUnit, JSUnit, QUnit, xUnit or TestNG
Experience with MySQL
Exposure to SOA, REST-based web services and cloud architectures

To apply, please send your qualified resume to .(JavaScript must be enabled to view this email address)

Also, Like us on Facebook! We’re cool – http://www.facebook.com/theplatform.people

Phone:	1 (206) 436-7900
Fax:	1 (206) 257-6060

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